At Nubcart.com, we aim to ensure customer satisfaction. If you are not happy with your purchase, you may request a return or refund within 15 days of receiving your order, subject to the terms below.

1. Eligibility for Returns & Refunds

• Items must be returned in their original condition, unused, and with all original packaging and tags.

• Certain items such as perishable goods, personal care items, and customized products are non-returnable.

• Products that are damaged due to misuse or neglect are not eligible for a return or refund.

2. Return Process

• To initiate a return, contact us at admin@nubcart.com or +91 6305591788 with your order details.

• Once your return request is approved, you will receive instructions on how to return the item.

• Customers are responsible for return shipping costs unless the product was defective or incorrect.

3. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5-7 business days and issued to the original payment method.

• Shipping fees are non-refundable.

4. Exchange Policy

• Exchanges are only available for defective or damaged products.

• If you need to exchange an item, contact us at admin@nubcart.com.

5. Late or Missing Refunds

• If you haven’t received your refund within the expected time, check with your bank or payment provider.

• If the issue persists, contact us for further assistance.

6. Contact Us
For any questions regarding returns or refunds, contact us at:

Company Name: Everbright Solutions LLC
Address: 30 N Gould St #41077, Sheridan, WY 82801
Phone: +91 6305591788
Email: admin@nubcart.com